Account & Settings
Common questions about managing your account, email, and data.
Email and password
- You can change your email address in Settings under Account
- A verification email will be sent to your new address — you must confirm it before the change takes effect
- To change your password, go to Settings and select Change Password
- If you have forgotten your password, use the Forgot Password link on the login page
Deleting or pausing your account
- You can delete your account permanently from Settings under Account
- Deletion removes your profile, photos, and messages from the platform
- If you want a break without losing your account, you can pause it — your profile will be hidden until you reactivate
- Pausing and unpausing can both be done from Settings
Your data
- After account deletion, your personal data is removed in accordance with our Privacy Policy
- Some data may be retained for legal or safety reasons for a limited period as described in the Privacy Policy
- You can request a copy of your data at any time by contacting support
Verification and email issues
- If you did not receive a verification email, check your spam or junk folder
- You can request a new verification email from the login page
- If you are still having trouble, contact support with the email address you registered with